In cases where you have elected to utilize Data Entry Compliance Services, Iron Mountain will use the following procedure in cases where items are received that lack required information: Iron Mountain may be able to provide a custom data validation program that meets your specific needs.įor more information on setting up data compliance capabilities or to find out if a custom data entry compliance program is the right fit for your organization, please contact your Account Manager or contact Iron Mountain's Customer Response center. Have a custom data compliance need? We may be able to help. For more on this process, see Data Entry Compliance Procedures.Ĭustomized Data Compliance Programs. Should we receive a form that is not in compliance with your program, we will contact you to resolve the situation. In this model, Iron Mountain data entry personnel can validate that forms are received with required information such as Department Code, Record Code, descriptions, or date ranges. In cases where Iron Mountain is doing data entry on your behalf, you can request that Iron Mountain perform validation services for record descriptions. By establishing these rules, Iron Mountain Connect will enforce compliance to your policy.ĭata Entry Compliance Services. For example, perhaps you would like to make sure that when users are describing records they always include a description or Department Code or Record Code. In those cases where users key descriptive information for records into Iron Mountain Connect, you can establish data entry rules to require the data entry of specific fields. As such, Iron Mountain provides tools and services that can help manage the quality of your inventory data. Many customers realize that a core component of a good records management program is the quality of their inventory descriptions.
Please note that the data entry of Files is a separate charge that will appear on your invoice as “Individual Listing-IM.” Data Compliance
We can also accommodate those cases where you would prefer that Iron Mountain perform data entry of Cartons or Files. Through Iron Mountain Connect, you can specify information about each Carton or File and be confident that you will be able to easily locate your required information when you need it. In either case, Iron Mountain can accommodate your needs through Iron Mountain Connect™ - our online customer portal. But in other cases, in particular when you typically will be retrieving entire Cartons versus individual Files, describing your records at the Carton level may be more appropriate. For records that require very exact searching and retrieval, File level indexing - called Individual Listing - may be appropriate. When designing your records management program, a key initial decision to make is whether to index your records at the Carton level or at the File level. Carton Storage Ensuring Timely and Accurate Access
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